FAQs

General Questions

Q: What types of care do you offer?

A: Assurance Imperial Home provides a range of care services, including residential care in our Bodija and Akobo facilities, and personalized home care services. Our care offerings include assistance with daily living activities, medical supervision, specialized care for conditions like dementia and Alzheimer’s, palliative care, and more. We tailor our services to meet the unique needs of each resident or client.

 

Q: How do you ensure the safety and well-being of your residents and clients?

A: Safety and well-being are our top priorities. In our care homes, we provide 24/7 medically inclined supervision, regular vital sign monitoring, and prescribed medication administration. For home care clients, we conduct thorough initial assessments, create personalized care plans, and match each client with a certified caregiver. Our caregivers are trained in CPR, First Aid, and Basic Life Support, ensuring that your loved ones receive the highest standard of care.

 

Q: Can I customize the care plan for my loved one?

A: Absolutely. We understand that each individual has unique needs, so we develop personalized care plans based on a comprehensive assessment. Whether in our care home or through our home care services, we work closely with families to ensure that the care provided aligns with their loved one’s preferences and requirements.

Q: What is the cost of your services?

A: The cost of our services varies depending on the level of care required, the type of accommodation, and whether the care is provided at our facilities or in the client’s home. For specific pricing details, we recommend scheduling a consultation with us, where we can discuss your loved one’s needs and provide a tailored quote.

 

Care Home Questions

Q: What is included in your care packages?

A: Assurance Imperial Home provides a range of care services, including residential care in our Bodija and Akobo facilities, and personalized home care services. Our care offerings include assistance with daily living activities, medical supervision, specialized care for conditions like dementia and Alzheimer’s, palliative care, and more. We tailor our services to meet the unique needs of each resident or client.

 

Q: How do I schedule a tour of your care home facilities?

A: To schedule a tour of our care home facilities in Bodija or Akobo, you can fill out the contact form on our website or call Mr. Preye Preboye at [+2348142900377]. We encourage families to visit our facilities to see the environment and meet our staff.

 

Q: What activities do you offer for residents?

A: We offer a variety of activities designed to keep residents physically active, mentally stimulated, and socially engaged. These include daily exercise programs, recreational activities, games, arts and crafts, and social gatherings. Our goal is to enhance the quality of life for each resident by offering meaningful and enjoyable experiences.

 

Home Care Services Questions

Q: How do I get started with your home care services?

A: Getting started with our home care services begins with an initial consultation. During this consultation, we assess your loved one’s needs, preferences, and health conditions. Based on this assessment, we create a personalized care plan and match your loved one with a caregiver best suited to provide the required care.

 

Q: Can your caregivers assist with medical needs at home?

A: Yes, our caregivers are trained to assist with various medical needs, including medication management, vital sign monitoring, post-surgery care, and chronic disease management. They work closely with healthcare professionals to ensure that your loved one’s medical needs are met.

 

Q: What are the hours of your home care services?

A: Our home care services are available 24/7. We offer flexible scheduling to accommodate your loved one’s needs, whether they require part-time assistance or around-the-clock care.

 

Q: Do you offer specialized care for conditions like dementia or Alzheimer’s?

A: Yes, we provide specialized care for individuals with dementia, Alzheimer’s, and other cognitive conditions. Our caregivers are trained to handle the unique challenges associated with memory loss and cognitive decline, offering compassionate care that promotes safety, comfort, and dignity.

 

Q: What should I expect during the initial consultation for home care?

A: During the initial consultation, we will discuss your loved one’s health history, daily routine, specific care needs, and preferences. We will also explain our services, answer any questions you may have, and work together to develop a personalized care plan that meets your loved one’s needs.

Caregiver Training Questions

Q: What training programs do you offer?

A: Assurance Imperial Home offers internationally recognized training programs for Caregivers, Nurse Assistants, and Support Workers. Our training includes Red Cross Certified courses in CPR, First Aid, and Basic Life Support, as well as comprehensive practical and theoretical training in elder care.

 

Q: What are the benefits of your caregiver training program?

A: Our training program is designed to equip students with the skills and knowledge required to excel in caregiving roles. Graduates receive internationally recognized certifications, making them eligible for employment opportunities both locally and abroad. Past students have successfully secured employment in countries such as Canada, the United States, the United Kingdom, and Europe.

 

Q: What is the schedule for your training classes?

A: We offer flexible training schedules to accommodate different needs:

  • Monday, Wednesday, and Friday: Physical or online classes from 9:00 am – 3:00 pm or 3:00 pm – 5:00 pm.
  • Tuesday, Thursday, and Saturday: Physical and online classes from 9:00 am – 3:00 pm or 3:00 pm – 5:00 pm.

 

Q: When does the new training batch start?

A: New training batches begin at the beginning and end of every month. This allows students to enroll at a time that suits their schedule and ensures that classes are available year-round.

 

Q: Do you offer internship or volunteer opportunities?

A: Yes, we provide Home Care and Care Home Internship and Volunteer Opportunities as part of our training program. These hands-on experiences are invaluable for students looking to gain practical experience and enhance their caregiving skills.

 

Q: What career opportunities are available after completing the training?

A: Graduates of our training program have gone on to work as professional caregivers, nurse assistants, and support workers in various healthcare settings. With our internationally recognized certifications, graduates are well-positioned to pursue career opportunities both locally and internationally.